At Sheldon's Heating & Air Conditioning, we are dedicated to providing HVAC services Riverside and Inland Empire residents and business owners can depend on. Too often we hear about or witness horror stories about what previous Riverside HVAC companies have done to our customers’ HVAC systems. We have the knowledge and integrity to confidently service any system and leave it more efficient and effective than before.
We want to feel good about the work we do. The only way this happens is if you feel great about the services we provide. How this is achieved is adhering tightly to a standard of excellence that surpasses our competitors, offering affordable services, and being 100% transparent at all times with clients. Our customer-first mentality is not a sacrifice for us, it’s just the way we are.
It’s not good for you or for us to keep you waiting. That’s why we operate on a same-day service policy as needed. Seriously.
What Waiting List?
We can’t tell you how many times we get to the end of a call with a potential client, and they ask us – “So how soon can you get out here?” – to which we always respond – “Right away!”
We’re just that good at what we do and care enough about our customers to never idle or waste their time. To some HVAC companies, this would be unheard of. For us at Sheldon's Heating & Air Conditioning, it’s just how we do business.
Call us today for same-day service: 877-274-1882.
Sheldon's Heating & Air Conditioning’s is a Carrier President’s, Award Winner!
We are proud to be recognized by the Carrier Corporation as a winner of the prestigious Carrier President’s Award.
What does the President’s Award entail?
Winners of the Carrier President’s Award are known to exemplify customer satisfaction, expertise in the industry, leadership and management capabilities, operational excellence, and the ability to grow.
According to Carrier – “The President’s Award is our highest honor for dealers. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations as one of our Carrier Factory Authorized Dealers, who are held to even more exacting standards.”
Why did we win?
We care. That’s one of the simplest ways to explain how we’re able to win this award over and over. We care about how we portray our business and train our employees. We care about how our customers are treated and what they think of us. We care about constantly learning and being at the forefront of our industry. We don’t care as much about sales and our technicians do NOT earn money through commission, but our business continues to grow because our customers are genuinely happy. We care a LOT about that. We never pressure our customers to buy when they’re not ready. We strive to improve. We listen to feedback.
A new level of customer commitment
Whether it’s waving goodbye to the wait or providing elite installation jobs for a customer’s unique needs, Sheldon's Heating & Air Conditioning standard performance is most other companies’ above and beyond.
We truly mean it when we say that we pick up the phone every time. We take that much pride in what we do and our same-day service. We are also able to do away with waiting lists because we are committed to working efficiently on all jobs. Our knowledgeable technicians never doddle but still take the time to answer all of our customers’ questions.
Our customers never have to worry about what their money is getting them and how best to maintain a comfortable and energy-efficient home. Our HVAC specialists are very patient and make sure that both our residential and commercial customers always feel informed. Knowledgeable and informative are two of the most used words our customers leave in their reviews of our company!
Why Work with Sheldon's Heating & Air Conditioning?
Sheldon's Heating & Air Conditioning is family–owned and operated, and we view our customers as part of our extended family. We may be hired help, but we are also guests in your home for the time that we are working there. Like any good guests, we take measures to ensure that we leave your home better off than when we arrived.
In addition to the outstanding comfort, you will enjoy as a result of our services, we also go the extra mile to maintain the integrity of your home. That is why we always show up in clean uniforms and use clean drop cloths and shoe coverings to protect your floor.
When you work with us, you receive the respect as well as the quality workmanship that you deserve.
Carrier Factory Authorized Dealer
Carrier is THE name in HVAC excellence. They earned this name by creating high-quality, efficient heating and cooling products. Of the tens of thousands of carrier dealers in the U.S., only 5% meet the stringent standard requirements to earn the Carrier Factory Authorized Dealer Seal. Sheldon's Heating & Air Conditioning’s commitment to excellence helped us to meet those standards and earn this seal. What this seal represents is a dedication to the carrier’s 3 core values:
Carrier would not risk its name and all of the acclaims it holds by representing an unprofessional business. From how organized the business runs to how our technicians treat each home and place of business that they enter, Sheldon's Heating & Air Conditioning always maintains exceptional ethics and business acumen. Factory authorized dealerships must also be fully licensed, insured for liability, and always able to honor Carrier’s warranty requirements.
Every technician of a factory-authorized dealership must undergo rigorous training and pass numerous tests for the company as a whole to earn the seal. This training includes an understanding of each component of a carrier product in terms of quality, makeup and function. Each technician will know how to maintain, repair, and install each component and system as a whole. This translates to effective and efficient work.
From the work of an individual technician to the operation of the company as a whole, any factory authorized dealer must maintain a high degree of efficiency from top to bottom. Whether it’s how the dealership handles customer service or the time it takes to install a new system, no Carrier factory authorized dealer operates below an impeccable level of efficiency.